Business Operates 24/7. We Do, Too!

24/7 Live Support from Born in the Cloud Experts

We work hard to make sure that your solution runs with 100% uptime. If there ever is an issue, our front-line tech support staff is here to identify and resolve it fast. We’ve outfitted them with a decision-tree with over 400 branches covering the most common trouble spots, so they can arrive at the answer quickly and efficiently. If your issue is atypical and needs to be escalated, you’ll talk directly to our subject matter experts in DevOps or network engineering who are armed with all the data gathered by Tier 1 support. They’ll ask more questions until they figure out how they can fix the problem for you or with you.

Network
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Self-Service

Contacts

Technical

Help Desk
Hours: 24/7/365
support@enzu.com

Network
Hours: 8 a.m. – 5 p.m. EST
Monday – Friday
support@enzu.com

Legal

Abuse Reports
Hours: 8 a.m. – 5 p.m. EST
Monday – Friday
abuse@enzu.com

Business

Sales
Hours: 8 a.m. – 5 p.m. EST
Monday-Friday
sales@enzu.com

Billing
Hours: 8 a.m. – 5 p.m. EST
Monday – Friday
billing@enzu.com

New Service Orders
Hours: 8 a.m. – 5 p.m. EST
Monday-Friday
sales@enzu.com

DMCA/Abuse:
Preferred Method: abuse@scalabledns.com

Via Courier:
Enzu LLC
ATTN: Legal
109 E. 17th St. Ste 5883
Cheyenne, WY 82001
, USA

Document Delivery:
Enzu LLC
ATTN: Legal
109 E. 17th St. Ste 5883
Cheyenne, WY 82001
, USA

Legal Requests:
Enzu LLC
ATTN: Legal
109 E. 17th St. Ste 5883
Cheyenne, WY 82001
, USA

General Mail:
Enzu LLC
109 E. 17th St. Ste 5883
Cheyenne, WY 82001
, USA

Need to Talk to a Real Person?

Call us at 877.378.3769.