24/7 Live Support from Born in the Cloud Experts
We work hard to make sure that your solution runs with 100% uptime. If there ever is an issue, our front-line tech support staff is here to identify and resolve it fast. We’ve outfitted them with a decision-tree with over 400 branches covering the most common trouble spots, so they can arrive at the answer quickly and efficiently. If your issue is atypical and needs to be escalated, you’ll talk directly to our subject matter experts in DevOps or network engineering who are armed with all the data gathered by Tier 1 support. They’ll ask more questions until they figure out how they can fix the problem for you or with you.
Network
Status
No issues reported.
API
Status
No issues reported.
Self-Service
Contacts
Technical
Help Desk
Hours: 24/7/365
support@enzu.com
Network
Hours: 8 a.m. – 5 p.m. EST
Monday – Friday
support@enzu.com
Legal
Abuse Reports
Hours: 8 a.m. – 5 p.m. EST
Monday – Friday
abuse@enzu.com
Business
Sales
Hours: 8 a.m. – 5 p.m. EST
Monday-Friday
sales@enzu.com
Billing
Hours: 8 a.m. – 5 p.m. EST
Monday – Friday
billing@enzu.com
New Service Orders
Hours: 8 a.m. – 5 p.m. EST
Monday-Friday
sales@enzu.com
DMCA/Abuse:
Preferred Method: abuse@scalabledns.com
Via Courier:
Enzu LLC
ATTN: Legal
109 E. 17th St. Ste 5883
Cheyenne, WY 82001, USA
Document Delivery:
Enzu LLC
ATTN: Legal
109 E. 17th St. Ste 5883
Cheyenne, WY 82001, USA
Legal Requests:
Enzu LLC
ATTN: Legal
109 E. 17th St. Ste 5883
Cheyenne, WY 82001, USA
General Mail:
Enzu LLC
109 E. 17th St. Ste 5883
Cheyenne, WY 82001, USA
Need to Talk to a Real Person?
Call us at 877.378.3769.